Scriptera
Freshworks CRM automations — Tickets & Requests
Ready-made scenarios where Freshworks CRM works for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
71 scenarios
- New users in Zendesk — Updating tasks in Freshworks CRM
- New requests in gitlab — Notes in Freshworks CRM
- Updated deals in Pipedrive — Contacts in Freshworks CRM
- Complaint: campaigns in mailerLite — Contacts in Freshworks CRM
- New conversations in microsoftTeams — Notes in Freshworks CRM
- Updated tickets in Zendesk — Contacts in Freshworks CRM
- New tickets in Zendesk — Accounts in Freshworks CRM
- Found: groups in zendesk — Tasks in Freshworks CRM
- Updated tickets in Salesforce — Deals in Freshworks CRM
- Updated tickets in hubspot — Updating tasks in Freshworks CRM
- New actions in zendesk — Updating tasks in Freshworks CRM
- New deals in Affinity — Updating notes in Freshworks CRM
- New tickets in Zendesk — Updating tasks in Freshworks CRM
- New tickets in Zendesk — Updating deals in Freshworks CRM
- Updated tickets in hubspot — Notes in Freshworks CRM
- Found: groups in zendesk — Contacts in Freshworks CRM
- New users in Zendesk — Running apis in Freshworks CRM
- New blogs in shopify — Notes in Freshworks CRM
- New tickets in Zendesk — Contacts in Freshworks CRM
- Updated tickets in Salesforce — Updating deals in Freshworks CRM
- New conversations in microsoftTeams — Running apis in Freshworks CRM
- Updated tickets in Zendesk — Updating contacts in Freshworks CRM
- Updated records in Google Sheets — Notes in Freshworks CRM
- Updated tickets in Zendesk — Notes in Freshworks CRM
- New views in zendesk — Tasks in Freshworks CRM
- Updated form responses in Onfleet — Updating contacts in Freshworks CRM
- New deals in Affinity — Accounts in Freshworks CRM
- New conversations in microsoftTeams — Accounts in Freshworks CRM
- Found: groups in zendesk — Updating tasks in Freshworks CRM
- New form responses in Formstack — Tasks in Freshworks CRM
- New tickets in freshdesk — Running apis in Freshworks CRM
- Updated tickets in Salesforce — Deals in Freshworks CRM
- New tickets in freshdesk — Notes in Freshworks CRM
- Updated contacts in Freshdesk — Tickets in Freshdesk
- Updated tickets in freshdesk — Running apis in Freshworks CRM
- New tickets in Freshdesk — Tasks in Freshworks CRM
- Updated cards in mondayCom — Running apis in Freshworks CRM
- New tickets in freshdesk — Tasks in Freshworks CRM
- Updated contacts in activeCampaign — Updating deals in Freshworks CRM
- Found: records in Aspro Cloud — Notes in Freshworks CRM
- Updated tasks in Onfleet — Tasks in Freshworks CRM
- New tickets in Salesforce — Tasks in Freshworks CRM
- New contacts in Freshworks CRM — Conversations in Gmail
- Updated tickets in freshdesk — Tasks in Freshworks CRM
- Updated tickets in Freshdesk — Updating tasks in Freshworks CRM
- Deleted contacts in Freshworks CRM — Updating companies in Amo Crm
- New notes in Freshworks CRM — Tickets in HubSpot
- New contacts in Freshworks CRM — Updating users in Zendesk
- Deleted contacts in Freshworks CRM — Updating tickets in Zendesk
- New tasks in Freshworks CRM — Tickets in Freshdesk
- Found: tickets in theHiveProject — Tasks in Freshworks CRM
- Zendesk tickets — processed via Spotify, a deal in Freshworks CRM
- Notes on Freshworks CRM tickets from GitHub changes
- Zendesk users as records in Freshworks CRM
- New tickets in intercom — Tasks in Freshworks CRM
- New messages in Telegram — Tasks in Freshworks CRM
- Urgent messages from Telegram — into Telegram and Zendesk
- Customer tickets into team tasks
- A form request — a tracker task and a team alert
- A form request into a tracker issue
- An email of tasks into a ticket with subtasks
- Turn support emails into tracker tickets automatically
- Support emails become tracker issues automatically
- Stuck tickets, followed up automatically
- Urgent tickets become tasks and an instant team alert
- Smart support triage with Freshworks CRM
- From support chat to tracker tickets automatically
- Tell customers their bug is fixed — the moment the issue closes
- Website enquiries: contact, ticket and reply with no manual entry
- Support tickets turned into a prioritized engineering backlog
- A full new-client welcome after the form
