Scriptera
Gmail and МойСклад automations — Tickets & Requests
Ready-made scenarios where Gmail and МойСклад work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
14 scenarios
- Website enquiry intake — a ticket log and an instant reply
- A form request into a tracker issue
- Customer emails become support tickets with a spreadsheet log
- An email of tasks into a ticket with subtasks
- Turn support emails into tracker tickets automatically
- Support emails become tracker issues automatically
- Support emails become tickets with a priority attached
- All customer inquiries in one place — from email and web forms
- Stuck tickets, followed up automatically
- Data-privacy complaint handling: register, reply, notify
- Smart support triage with moysklad
- Tell customers their bug is fixed — the moment the issue closes
- A full new-client welcome after the form
- Support tickets turned into a prioritized engineering backlog
