Scriptera
Gmail and OkoCrm automations — Tickets & Requests
Ready-made scenarios where Gmail and OkoCrm work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
15 scenarios
- Support emails, summarized into your messenger
- Support emails — into tickets automatically
- Website enquiry intake — a ticket log and an instant reply
- Customer emails become support tickets with a spreadsheet log
- Support emails become tickets with a priority attached
- All customer inquiries in one place — from email and web forms
- Tickets from email and forms — into one stream
- Stuck tickets, followed up automatically
- Data-privacy complaint handling: register, reply, notify
- A summary of support tickets — topics and customer mood
- Support emails into Jira tickets with an AI reply
- Tell customers their bug is fixed — the moment the issue closes
- Payment issue handling: a reply to the customer, an escalation to the team
- A full new-client welcome after the form
- Support tickets turned into a prioritized engineering backlog
