Scriptera
Keap and Usedesk automations — Tickets & Requests
Ready-made scenarios where Keap and Usedesk work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
14 scenarios
- New contacts in Keap — Finding tickets in Usedesk
- Updated contacts in Keap — Updating tickets in Usedesk
- New notes in Keap — Tickets in Usedesk
- New files in Keap — Updating tickets in Usedesk
- Deleted contacts in Keap — Updating tickets in Usedesk
- Updated contacts in Usedesk — Tickets in Usedesk
- New emails in Keap — Tickets in Usedesk
- New tickets in Usedesk — Sending emails in Keap
- Urgent messages from Telegram — into Telegram and Usedesk
- Stuck tickets, followed up automatically
- A summary of support tickets — topics and customer mood
- Support ticket replies drawn from your own FAQ list
- Payment issue handling: a reply to the customer, an escalation to the team
- AI support across every channel, grounded in your docs
