Scriptera
Keap and Zammad automations — Tickets & Requests
Ready-made scenarios where Keap and Zammad work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
18 scenarios
- Updated contacts in Keap — Updating tickets in Zammad
- New contacts in Keap — Finding tickets in Zammad
- New contacts in Keap — Updating users in Zammad
- New emails in Keap — Tickets in Zammad
- New notes in Keap — Tickets in Zammad
- New files in Keap — Updating tickets in Zammad
- Deleted contacts in Keap — Updating companies in Zammad
- New form responses in Formstack — Updating users in Zammad
- New contacts in Keap — Updating users in Zammad
- New tickets in Zammad — Sending emails in Keap
- Updated contacts in Zammad — Tickets in Zammad
- Deleted contacts in Keap — Updating tickets in Zammad
- Urgent messages from Telegram — into Telegram and Zammad
- Stuck tickets, followed up automatically
- A summary of support tickets — topics and customer mood
- Support ticket replies drawn from your own FAQ list
- Payment issue handling: a reply to the customer, an escalation to the team
- AI support across every channel, grounded in your docs
