Scriptera
Microsoft SharePoint and Zendesk automations — Tickets & Requests
Ready-made scenarios where Microsoft SharePoint and Zendesk work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
15 scenarios
- New tickets in Zendesk — Records in Microsoft SharePoint
- Found: groups in zendesk — Records in Microsoft SharePoint
- New tickets in Zendesk — Updating records in Microsoft SharePoint
- Updated tickets in Zendesk — Records in Microsoft SharePoint
- New actions in zendesk — Updating records in Microsoft SharePoint
- New tickets in Zendesk — Orders in Cdek
- New files in Microsoft SharePoint — Updating tickets in Zendesk
- New records in Microsoft SharePoint — Tickets in Zendesk
- Chat messages — into support tickets
- Customer emails become support tickets with a spreadsheet log
- Bug reports from support — collected into one table
- Support emails become tickets with a priority attached
- Stuck tickets, followed up automatically
- All support tickets in one live spreadsheet
- SLA monitoring that warns before a ticket breaches
