Microsoft Teams and Stepik automations — Tickets & Requests

Ready-made scenarios where Microsoft Teams and Stepik work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.

10 scenarios

New conversations in microsoftTeams — Running apis in Stepik
Urgent messages from Microsoft Teams — into Telegram and Zendesk
Chat messages — into support tickets
All customer inquiries in one place — from email and web forms
Stuck tickets, followed up automatically
Data-privacy complaint handling: register, reply, notify
All support tickets in one live spreadsheet
Tell customers their bug is fixed — the moment the issue closes
SLA monitoring that warns before a ticket breaches
A full new-client welcome after the form