Scriptera
Quick Base and Salesforce automations — Tickets & Requests
Ready-made scenarios where Quick Base and Salesforce work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
13 scenarios
- New tickets in Salesforce — Updating records in Quick Base
- Updated tickets in Salesforce — Records in Quick Base
- New tickets in Salesforce — Records in Quick Base
- New tickets in Salesforce — Orders in Cdek
- Updated tickets in Salesforce — Records in Quick Base
- New records in Quick Base — Tickets in Salesforce
- Chat messages — into support tickets
- Customer emails become support tickets with a spreadsheet log
- Support emails become tickets with a priority attached
- Stuck tickets, followed up automatically
- SLA monitoring that warns before a ticket breaches
- Tell customers their bug is fixed — the moment the issue closes
- A full new-client welcome after the form
