Scriptera
ServiceNow and Twake automations — Tickets & Requests
Ready-made scenarios where ServiceNow and Twake work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
8 scenarios
- New messages in Twake — Updating users in ServiceNow
- Urgent messages from Telegram — into Twake and Zendesk
- All customer inquiries in one place — from email and web forms
- Data-privacy complaint handling: register, reply, notify
- All support tickets in one live spreadsheet
- SLA monitoring that warns before a ticket breaches
- Tell customers their bug is fixed — the moment the issue closes
- A full new-client welcome after the form
