Scriptera
SMSC.ru and Strapi automations — Tickets & Requests
Ready-made scenarios where SMSC.ru and Strapi work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
8 scenarios
- Website enquiry intake — a ticket log and an instant reply
- All customer inquiries in one place — from email and web forms
- Stuck tickets, followed up automatically
- Data-privacy complaint handling: register, reply, notify
- All support tickets in one live spreadsheet
- Tell customers their bug is fixed — the moment the issue closes
- SLA monitoring that warns before a ticket breaches
- A full new-client welcome after the form
