SMSC.ru and Яндекс.Трекер automations — Tickets & Requests

Ready-made scenarios where SMSC.ru and Яндекс.Трекер work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.

7 scenarios

A form request — a tracker task and a team alert
A form request into a tracker issue
Stuck tickets, followed up automatically
Urgent tickets become tasks and an instant team alert
Smart support triage with yandexTracker
Support tickets turned into a prioritized engineering backlog
A full new-client welcome after the form