Scriptera
Stepik and Telegram automations — Tickets & Requests
Ready-made scenarios where Stepik and Telegram work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
9 scenarios
- Chat messages — into support tickets
- Team alerts for new support tickets
- Take requests by voice and text in a messenger
- All customer inquiries in one place — from email and web forms
- Data-privacy complaint handling: register, reply, notify
- All support tickets in one live spreadsheet
- Tell customers their bug is fixed — the moment the issue closes
- SLA monitoring that warns before a ticket breaches
- A full new-client welcome after the form
