Salesforce and WhatsApp Business Cloud automations — Incident Response

Ready-made scenarios where Salesforce and WhatsApp Business Cloud work for you (incident response): pick one — a copy appears in your account and runs on its own.

6 scenarios

Incident alerts — to everyone, everywhere at once
Automatic bug triage: priority, ticket, team alert
Critical bugs from testing escalated straight to tickets and engineering chat
Error-log watch with automatic tickets
Incident response — ticket, alert, and report in seconds
Response to a leaked access key — deactivate and lock down