Scriptera
Freshworks CRM and Slack automations — Development & IT
Ready-made scenarios where Freshworks CRM and Slack work for you (development & it): pick one — a copy appears in your account and runs on its own.
27 scenarios
- New team emojis in slack — Tasks in Freshworks CRM
- Found: files in Slack — Notes in Freshworks CRM
- Updated accounts in Freshworks CRM — Uploading files in Slack
- New files in Slack — Notes in Freshworks CRM
- New files in Slack — Contacts in Freshworks CRM — variant 2
- New contacts in Freshworks CRM — Uploading files in Slack
- New files in Slack — Updating contacts in Freshworks CRM
- Incident alerts — to everyone, everywhere at once
- Cutting a release with a chat command
- Dead feature flags, found for you
- Urgent tasks that don't stall
- Automatic bug triage: priority, ticket, team alert
- Monitoring your sites' certificate expiry
- Outage alerts routed to the on-call person who's actually online
- Data-load failure monitoring with tasks and alerts
- Bug reports turned into proper tickets
- Machine failure to ticket and an available technician in a minute
- New-issue triage: task, notification, reply to the author, and a logged row
- Critical bugs from testing escalated straight to tickets and engineering chat
- Release notes, a QA task and team alerts — straight from a version tag
- Error-log watch with automatic tickets
- Failed-login detection with tickets and alerts
- Incident response — ticket, alert, and report in seconds
- Turn security-scanner findings into tasks — no duplicates
- Change request routing: tickets, audit trail and notifications
- Route change requests by the rules — no manual triage
- Automatic scenario check with an error report
