Scriptera
ServiceNow and WhatsApp Business Cloud automations — Development & IT
Ready-made scenarios where ServiceNow and WhatsApp Business Cloud work for you (development & it): pick one — a copy appears in your account and runs on its own.
57 scenarios
- New messages in WhatsApp Business Cloud — Uploading files in ServiceNow
- Files from WhatsApp Business Cloud are saved to ServiceNow
- New messages in WhatsApp Business Cloud — Incidents in ServiceNow
- Updating an incident and alerting the team on a signal
- New files in ServiceNow — Uploading media files in WhatsApp Business Cloud
- New messages in WhatsApp Business Cloud — Incidents in ServiceNow
- Found: incidents in ServiceNow — Sending messages in WhatsApp Business Cloud
- New media files in WhatsApp Business Cloud — Uploading files in ServiceNow
- New messages in WhatsApp Business Cloud — Uploading files in ServiceNow
- Found: files in WhatsApp Business Cloud — Users in ServiceNow
- Found: files in WhatsApp Business Cloud — Uploading files in ServiceNow
- Found: records in ServiceNow — Sending messages in WhatsApp Business Cloud
- New emails in mailgun — Records in ServiceNow
- Incident alerts — to everyone, everywhere at once
- Scenario failure alerts — to your messenger, inbox and a log
- Failure alerts: a message in chat and a row in the log
- Stuck-task alerts to your messenger
- Bug reports from a form — into repository issues with an alert
- Automated malicious-file triage with threat-intel lookup
- Check suspicious links straight from your messenger
- Retiring old scenarios — with a backup in your storage
- Team-chat alerts for new incidents
- Suspicious-address checks with alerts to your team
- Pre-release readiness checks — on autopilot
- Shield your AI assistant from malicious incoming messages
- Data-load failure monitoring with tasks and alerts
- An alert before your SSL certificate expires — in advance
- New-issue triage: task, notification, reply to the author, and a logged row
- A daily access check: two-factor and stale keys
- Turn user questions into help articles automatically
- Bot access for your people only
- Release notes from closed tasks — into oneC and WhatsApp Business Cloud on their own
- Failed-login detection with tickets and alerts
- Jira epic health tracking with risk alerts
- Team-chat questions turn themselves into a knowledge base
- Monitor and renew your site's certificate
- Daily cloud spend control, with alerts on what's critical
- A first review and labels — the moment changes go up
- A photo archive that sorts itself into folders and tags
- Weekly documentation and backup of your scenarios
- Dependency update risk, right on the ticket
- Turn security-scanner findings into tasks — no duplicates
- Incident response — ticket, alert, and report in seconds
- Release notes from closed tasks — published everywhere at once
- Route change requests by the rules — no manual triage
- Change request routing: tickets, audit trail and notifications
- A daily cyber-threat digest — to chat and inbox
- Role-based access to your work bot
- Orphaned cloud resources and their cost — a weekly report
- Upload images to ServiceNow straight from WhatsApp Business Cloud
- The latest incidents in your messenger — on a command
- AI budget control: warnings before you overspend, plus savings advice
- A quality audit of all your scenarios, with a report
- Backlog hygiene and an AI digest — every day, automatically
- A searchable document archive — straight from your chat
- Product health monitoring with AI root-cause analysis
- Response to a leaked access key — deactivate and lock down
