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Zoho CRM automations — Order Support

Ready-made scenarios where Zoho CRM works for you (order support): pick one — a copy appears in your account and runs on its own.

6 scenarios

Auto-reply to 'where's my order' with live store status
Refunds from your inbox: parse the email, check the order, answer the customer
The customer's order right inside the support ticket — no manual lookup
Order questions answered on their own
Ecommerce support that answers from your own policies and catalog
A store chat assistant: products, stock, orders