Microsoft Teams automations — Internal Helpdesk (IT & HR)

Ready-made scenarios where Microsoft Teams works for you (internal helpdesk (it & hr)): pick one — a copy appears in your account and runs on its own.

7 scenarios

Sorting support requests by urgency
Answers on company policies, right in your chat
Support emails into Jira tickets with an AI reply
IT support in chat — answers from the base and tickets on their own
IT tickets by voice from Telegram — straight into amoCrm
First-line IT support — a helper in chat
HR bot in your messenger: attendance, salary and absences