Microsoft Excel 365 and SMSC.ru automations — Inquiry Processing

Ready-made scenarios where Microsoft Excel 365 and SMSC.ru work for you (inquiry processing): pick one — a copy appears in your account and runs on its own.

5 scenarios

Lead response-time monitoring with alerts
Application processing and agent assignment — on autopilot
Form submissions: triaged, answered and pushed to your team
Instant email reply to leads from ads
A lead funnel with personal email and follow-up