Microsoft Teams and ServiceNow automations — Inquiry Processing

Ready-made scenarios where Microsoft Teams and ServiceNow work for you (inquiry processing): pick one — a copy appears in your account and runs on its own.

9 scenarios

Website leads to your messenger and a sheet
Website leads land in your list and in the team chat
A website lead: to the team chat, into a sheet, with an email to the client
Website inquiries: sheet, alert and one-click reply
Win back leads after missed calls
Quote requests handled — from form to client reply
Intake and routing of service requests with appointment booking
Property enquiries: instant auto-reply and the right agent alerted
Website enquiry triage: spam aside, customers get a personal reply