Call analysis: an unhappy client pings the manager immediately

The scenario picks up new call recordings from Google Drive, transcribes them and has AI analyse each one. Unhappy clients trigger an alert in Google Chat, good calls send kudos to the team, and every analysis is logged in AWS DynamoDB.

• Nobody has to sit and listen to calls
• An unhappy client reaches the manager the same day
• Every call's analysis accumulates in AWS DynamoDB
• Processed recordings are filed away so nothing repeats

Google DriveMicrosoft OneDriveTelegramCarrotQuestCompassDevinoDiscordExpressGoogle ChatJivoMattermostMicrosoft TeamsPachcaSlackSMSC.ruTwakeВКонтактеVkTeamsWhatsApp Business CloudZulipGoogle SheetsAffinityAirtableAWS DynamoDBAzure Cosmos DBBaserowCalltouchCarrotQuestClickUpCrateDBData tableEnkodGristKitemakerLdapLoneScaleMicrosoft SharePointMicrosoft SQLMonday.comMonica CRMМойСкладNocoDBNotion1СQuestDBQuick BaseRedisRoistatSeaTableServiceNowSMS.ruSnowflakeStackbyStepikStrapiSupabaseTimescaleDBWebflowYCLIENTSYouTube