Chat messages — into support tickets

The scenario reads Telegram, logs the right messages as tickets in omnidesk and tasks in Quick Base, replying to the customer.

• Chat requests don't get lost
• A ticket in omnidesk and a task in Quick Base
• The customer gets an instant confirmation
• Irrelevant messages pass by

TelegramTelegramMicrosoft TeamsSlackWhatsApp Business CloudQuick BaseMonday.comAffinityAirtableAsproCloudAWS DynamoDBAzure Cosmos DBBaserowCalltouchCarrotQuestClickUpCrateDBData tableEnkodGristInSalesKitemakerLdapLoneScaleMailopostMicrosoft SharePointMicrosoft SQLMonica CRMМойСкладNocoDBNotionOkoCrm1СQuestDBQuick BaseRedisRoistatSeaTableServiceNowSignMeSMS.ruSnowflakeStackbyStepikStrapiSupabaseTimescaleDBTrueConfWebflowYCLIENTSYouTubeOmnideskFreshdeskElastic SecurityFreshserviceHaloPSAHubSpotOmnideskSalesforceSyncroMSPTheHive 5UsedeskZammadZendesk