Chat messages — into support tickets

The scenario reads Telegram, logs the right messages as tickets in Freshdesk and tasks in TimescaleDB, replying to the customer.

• Chat requests don't get lost
• A ticket in Freshdesk and a task in TimescaleDB
• The customer gets an instant confirmation
• Irrelevant messages pass by

TelegramTelegramMicrosoft TeamsSlackWhatsApp Business CloudTimescaleDBMonday.comAffinityAirtableAWS DynamoDBAzure Cosmos DBBaserowCalltouchCarrotQuestClickUpCrateDBData tableEnkodGristKitemakerLdapLoneScaleMicrosoft SharePointMicrosoft SQLMonica CRMМойСкладNocoDBNotion1СQuestDBQuick BaseRedisRoistatSeaTableServiceNowSMS.ruSnowflakeStackbyStepikStrapiSupabaseTimescaleDBWebflowYCLIENTSYouTubeFreshdeskFreshdeskElastic SecurityFreshserviceHaloPSAHubSpotOmnideskSalesforceSyncroMSPTheHive 5UsedeskZammadZendesk