Client replies via Exolve on zendesk ticket updates

On a zendesk ticket update the scenario messages the client via Exolve and adds a comment to the ticket.

  • The client gets a reply at once
  • The comment is written into the ticket itself
  • It reacts only to the right updates
  • No manual work
Zendesk
Set it upScriptera

How it works

To keep Exolve and Zendesk in sync, connect them with a ready-made scenario — changes flow automatically.

  1. Starts when: Zendesk
  2. Starts when: Zendesk 2
  3. Check: If
  4. If yes: Carrot Quest
  5. Starts when: Zendesk 3

You can launch this Exolve + Zendesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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