CRM contact lookup right inside your team chat

Type a command in chat with a client's email or ID — the scenario finds the contact in your CRM and posts a clean card back to the same channel.

  • Client data lands where the conversation is
  • Works by email or by contact ID
  • No need to open the CRM for one lookup
  • An empty command doesn't break it — it tells you what's missing
WebhookHubSpot

How it works

To connect botHelp and Webhook, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: 🌐 Incoming Slash Command
  2. Check: 🔍 Check if Message Exists
  3. If yes: ✂️ Parse Search Input
  4. Check: 🔀 Determine Search Type
  5. If yes: 📧 Search Contact by Email
  6. Then: 📝 Format Contact Info (Email Search)
  7. Then: 💬 Send Contact Info to Slack
  8. If no: 🆔 Get Contact by ID
  9. Then: 📝 Format Contact Info (ID Search)
  10. If no: 🛑 Stop – Missing Message

You can launch this botHelp + Webhook integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.