Customer emails become support tickets with a spreadsheet log

The scenario catches the customer's email, creates a support ticket from it and appends a row to your log — with no manual copying.

  • The ticket is created instantly, no copy-paste
  • The full email body lands inside the ticket
  • The log maintains itself in a spreadsheet
  • No email goes unnoticed
Set this upScriptera

How it works

To move data from Gmail to Elastic Security automatically, use a ready-made scenario — no manual exports.

  1. Starts when: Gmail Trigger
  2. Then: Normalize Gmail Data
  3. Then: Create Zendesk Ticket
  4. Then: Format Sheet Data
  5. Then: Log to Google Sheets

You can launch this Gmail + Elastic Security integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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