Customer feedback sorted into themes, tasks and a weekly report

Every week the scenario gathers feedback, sorts it by theme and priority, creates tasks and sends a ready report.

  • Feedback sorted by theme and sentiment
  • Key complaints become tasks automatically
  • A ready report arrives by email
  • Nothing slips through — collection runs itself
Set it up for yourselfScriptera

How it works

To create Microsoft Teams records from Microsoft SharePoint without manual input, use a ready-made scenario.

  1. Starts when: On Workflow Error
  2. Then: Send Error Alert Email
  3. Then: Fetch Monday.com Feedback
  4. Then: Normalize Feedback Fields
  5. Then: AI Theme Classifier
  6. Check: Merge AI Results with Feedback
  7. Then: Structure AI Classification Output
  8. Then: Calculate Business Impact Score
  9. Then: Create Jira Task for Feedback
  10. Then: Log to Google Sheets
  11. Then: Generate HTML Report
  12. Then: Send a message
  13. Starts when: Weekly Schedule Trigger
  14. Then: Structured JSON Output Parser
  15. Then: Conversation Memory Buffer
  16. Then: Azure OpenAI Chat Model1

You can launch this Microsoft SharePoint + Microsoft Teams integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

Similar scenarios