Customer sentiment analysis in your CRM — an email on negatives

The scenario regularly reads CRM entries, judges their tone with AI, and emails a warning when a customer is unhappy.

  • Each entry's tone is judged automatically
  • An email arrives only on negatives — no noise
  • Unhappy customers are flagged in the CRM
  • You step in before the customer walks away
Set it up for yourselfScriptera

How it works

To connect Mailjet and , you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Schedule Trigger
  2. Then: HTTP Request
  3. Then: Code in JavaScript
  4. Then: Basic LLM Chain
  5. Check: If
  6. If yes: Send a message
  7. Then: HTTP Request1
  8. If no: HTTP Request2
  9. Then: Google Gemini Chat Model
  10. Then: Structured Output Parser

You can launch this integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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