Customer support in a messenger from your base

The bot answers customers in a messenger by finding answers in your knowledge base — and remembers the conversation.

  • Answers from your knowledge base
  • Routine questions handled on their own
  • Remembers the conversation
  • Works in the customer's messenger
Pinecone Vector StoreEmbeddings OpenAI

How it works

To connect WhatsApp Business Cloud and Qdrant Vector Store, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Telegram Trigger
  2. Then: GPT-5 Customer Support Agent
  3. Then: Telegram
  4. Then: OpenAI Chat Model
  5. Then: Simple Memory
  6. Then: Pinecone Vector Store
  7. Then: Embeddings OpenAI

You can launch this WhatsApp Business Cloud + Qdrant Vector Store integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.