Customer testimonials filed straight into the contact record
Every new testimonial lands in Drift on its own: the scenario finds the contact by email or creates one, then attaches the review as a detailed note.
- No testimonial slips between the cracks
- New contacts are created automatically when needed
- Text, video and audio reviews are all handled the same way
- Reps see the review right in the record before a call
Webhook
Made with Scriptera