Ecommerce support that answers from your own policies and catalog

A shop chat assistant answers customer questions using your own documents and live product cards, and escalates hard cases to a human by email.

  • Answers come from your own documents, not from thin air
  • The assistant sees your real catalog in wooCommerce
  • 24/7 support without a night shift
  • Hard cases go straight to a human at Gmail
Qdrant Vector StoreEmbeddings OpenAIDefault Data LoaderGuardrailsWooCommerce Tool

How it works

To connect Pinecone Vector Store and Microsoft OneDrive, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: When clicking ‘Test workflow’
  2. Then: Refresh collection
  3. Then: Get folder
  4. Then: Download Files
  5. Then: Qdrant Vector Store
  6. Then: Create collection
  7. Then: Embeddings OpenAI
  8. Then: Default Data Loader
  9. Then: Token Splitter
  10. Then: Window Buffer Memory
  11. Then: OpenAI Chat Model1
  12. Then: Retrive Qdrant Vector Store
  13. Then: Embeddings OpenAI2
  14. Then: Calculator
  15. Then: Guardrails
  16. Then: E-Commerce Customer Support AI Agent
  17. Then: Chat1
  18. Then: Chat
  19. Then: Google Gemini Chat Model
  20. Then: rag_search
  21. Then: get_many_products
  22. Then: get_product
  23. Then: get_human_support
  24. Starts when: When chat message received

You can launch this Pinecone Vector Store + Microsoft OneDrive integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.