Emails from mailgun — as tickets in SyncroMSP and an alert in Bot Help

An email arrives in mailgun — the scenario creates a ticket for it in SyncroMSP and tells the team in Bot Help.

  • Every email turns into a ticket
  • The team sees a new request in Bot Help at once
  • Nothing gets lost in the inbox
  • Requests are handled in order
Mailgun

How it works

To get SyncroMSP notifications in Bot Help, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Schedule
  2. Then: Mailgun
  3. Check: If
  4. If yes: Freshdesk
  5. Then: Slack

You can launch this SyncroMSP + Bot Help integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.