Engineering change requests: one form, automatic routing, a clear decision

The scenario takes a change request, validates the required fields, assigns an ID and routes it to the right approver based on impact level. The decision comes back to a shared channel.

• One form instead of scattered DMs
• The approver is picked by impact level, not by guesswork
• Every request gets an ID and a status
• Approvals and rejections are logged in Telegram — the history stays

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