From support chat to tracker tickets automatically

On a schedule the scenario scans the support channel, checks requests against existing issues and creates new tickets in your tracker.

  • Requests from the chat don't get lost
  • Duplicates are filtered out automatically
  • Tickets come with a title and description
  • Created straight in your tracker
Slack
Set it upScriptera

How it works

To create Slack records from Invoice Ninja without manual input, use a ready-made scenario.

  1. Starts when: Schedule Trigger
  2. Then: Slack
  3. Then: Get Values
  4. Check: Merge
  5. Check: Create New Ticket?
  6. If yes: Generate Ticket Using ChatGPT
  7. Then: Create Ticket
  8. Then: Get Existing Issues
  9. Then: Collect Descriptions
  10. Then: Get Hashes Only
  11. Then: OpenAI Chat Model
  12. Then: Structured Output Parser

You can launch this Invoice Ninja + Slack integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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