Full support-desk reach for your AI helper

Through mcp the scenario gives your AI helper a ready set of actions in HaloPSA — tickets, customers, organizations — which it picks itself in conversation.

  • The helper works with tickets itself
  • Customers and organizations are in reach too
  • The action is chosen mid-conversation
  • No hand-wiring the helper into support
MCP Server
Connect mcp and goScriptera

How it works

To connect HaloPSA and MCP Server, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Zendesk Tool MCP Server
  2. Then: Create a ticket
  3. Then: Delete a ticket
  4. Then: Get a ticket
  5. Then: Get many tickets
  6. Then: Recover a ticket
  7. Then: Update a ticket
  8. Then: Get a ticket field
  9. Then: Get many ticket fields
  10. Then: Create a user
  11. Then: Delete a user
  12. Then: Get a user
  13. Then: Get many users
  14. Then: Get a user's organizations
  15. Then: Get data related to a user
  16. Then: Search a user
  17. Then: Update a user
  18. Then: Count organizations
  19. Then: Create an organization
  20. Then: Delete an organization
  21. Then: Get an organization
  22. Then: Get many organizations
  23. Then: Get data related to an organization
  24. Then: Update an organization

You can launch this HaloPSA + MCP Server integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

Similar scenarios