Gather and prep call recordings for review

The scenario takes call recordings and transcripts, tags the context and stores it all in one shape, ready for analysis.

  • Recordings and transcripts gathered
  • Context tagged for each
  • Brought into one shape
  • Ready for review
Set it upScriptera

How it works

To connect voximplant and Microsoft Excel 365, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: When clicking ‘Test workflow’
  2. Then: Gong
  3. Then: Call Aggregator
  4. Check: Merge 3 objects into one
  5. Then: Aggregate Call Data
  6. Then: Split Out Call Data and Competitors
  7. Then: Only Process New Calls
  8. Check: Loop Over Calls
  9. Then: Process All Call Transcripts
  10. Then: Transcript Processor
  11. Then: Reduce down to 1 object
  12. Then: Get Previous Phone Calls
  13. Then: Isolate Only Call IDs
  14. Then: Get Integrations
  15. Then: Integration Aggregator
  16. Then: Comma Separate Integrations
  17. Then: Get list of Competitors
  18. Then: Comma separate competitors
  19. Starts when: Execute Workflow Trigger

You can launch this voximplant + Microsoft Excel 365 integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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