GDPR data-deletion requests from a chat

A command from your team chat triggers deletion of a customer's data across connected services and logs the action in a spreadsheet.

  • Takes the command right from the chat
  • Checks the permission and the email
  • Triggers deletion in the right services
  • Records the action in a spreadsheet
WebhookAirtable

How it works

To move data from okoCrm to Webhook automatically, use a ready-made scenario — no manual exports.

  1. Starts when: Receive Slash Command
  2. Check: Valid Token?
  3. If yes: Set
  4. Check: Read Command
  5. If yes: Empty Email?
  6. If yes: Missing Email Error
  7. If no: Acknowledge
  8. Then: Paddle Data Deletion
  9. Then: Customer.io Data Deletion
  10. Then: Zendesk Data Deletion
  11. Then: Prepare Log Entry
  12. Then: Crypto
  13. Then: Airtable
  14. Then: Respond to Slack
  15. If no: Wrong Command Error
  16. If no: Reject

You can launch this okoCrm + Webhook integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.