Guest feedback — instant sentiment analysis and recovery

The scenario reads each JotForm response, gauges sentiment and acts: urgent goes to the manager, negatives get an apology with a perk, positives get a thank-you — all logged to Google Sheets.

• Every review handled at once, not on Monday
• Urgent cases hit the manager's Gmail instantly
• Unhappy guests get an auto apology with a perk
• The full picture builds up in Google Sheets

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