Inbox sorted by topic with ready draft replies

The scenario reads each email, files it into folders, drafts a reply to the important ones and notifies the right team.

  • Emails sorted by topic
  • A draft reply for the urgent ones
  • The right team is notified
  • A morning without sorting by hand

How it works

To get Microsoft Excel 365 notifications in Gmail, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: When clicking ‘Execute workflow’
  2. Then: Get row(s) in sheet
  3. Then: Send a message
  4. Starts when: Microsoft Outlook Trigger
  5. Then: Email_Classifier_Agent
  6. Check: Routing
  7. If yes: Move to High Priority
  8. Then: Create_High_Priority_Response
  9. Then: Create a draft
  10. Then: Send a text message
  11. If no: Move_To_Customer_Support
  12. Then: Creating Support Email
  13. Then: Send Cust Support Response
  14. Then: Notify_Support_Team
  15. If no: Move_To_Promotions
  16. Then: Summary & Rec
  17. Then: Notify_Support_Team1
  18. If no: Move_To_Finance/Billing
  19. Then: Summary for Finance Dept
  20. Then: Send to Finance DL
  21. Then: Notify_Finance_Head

You can launch this Microsoft Excel 365 + Gmail integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.