Inbox sorted by topic, with replies for your approval

The scenario identifies each email's topic, answers routine ones from your knowledge base, applies labels and sends the important ones to your messenger for approval.

  • Emails sorted by topic
  • Replies from your knowledge base
  • Labels applied automatically
  • Important ones sent to you for approval
GmailEmbeddings OpenAIPinecone Vector Store

How it works

To move data from Postgres PGVector Store to botHelp automatically, use a ready-made scenario — no manual exports.

  1. Starts when: Gmail Trigger
  2. Then: Inbox Router
  3. Then: Customer Support Agent
  4. Then: Reply Email
  5. Then: Label as Customer Support
  6. Then: Finance Agent
  7. Check: Route by Email Type
  8. If yes: Send a message to Receivables Team
  9. Then: Notify Amount Received
  10. If no: Send a message to Payments Team
  11. Then: Notify Amount to Pay
  12. Then: Leads Agent
  13. Check: Needs Review?
  14. If yes: Send a message to user to review the email directly
  15. If no: Email Draft
  16. Then: Send a message to user to review drafted reply
  17. Then: Internal Agent
  18. Then: Send a summary of email and from who
  19. Then: Embeddings OpenAI
  20. Then: Label as Finance
  21. Then: Label as Sales Opportunities
  22. Then: Embeddings OpenAI1
  23. Then: Database of FAQs and Policies
  24. Then: GPT 4o mini
  25. Then: GPT 4o mini1
  26. Then: GPT 4o mini2
  27. Then: GPT 4o mini3
  28. Then: OutputFormat
  29. Then: Label as Internal
  30. Then: Output Format
  31. Then: Output Format1
  32. Then: Database of Business Services
  33. Then: GPT 5 mini

You can launch this Postgres PGVector Store + botHelp integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.