Incident response by playbook: crowd.dev, PagerDuty, Mattermost

On an incident signal the scenario alerts Mattermost, opens a crowd.dev ticket and creates a PagerDuty incident, while 'ack' and 'resolve' buttons update the status everywhere.

  • One signal starts the whole plan
  • Team alert in Mattermost
  • A crowd.dev ticket, a PagerDuty incident
  • 'Ack' and 'resolve' buttons update the status
Webhook