Incident response — ticket, alert, and report in seconds

The scenario files a ticket in GitHub, alerts the on-call team in Telegram, keeps a status log in Microsoft SQL, and archives the timeline to Google Drive.

  • The ticket is filed at once, no fumbling
  • The on-call team knows within seconds
  • Timeline and report generated automatically
  • A failure to file the ticket never goes unnoticed
Set it upScriptera

How it works

To get GitHub notifications in Telegram, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: When clicking ‘Execute workflow’
  2. Then: Define Incident Metadata
  3. Check: Combine Incident & Jira Data
  4. Then: Format Incident Alert for Slack
  5. Then: Alert On-Call Team in Slack
  6. Then: Generate Incident Timeline Report
  7. Then: Convert Timeline to Text File
  8. Then: Archive Incident Timeline to Drive
  9. Then: Log Incident to Status Tracking Sheet
  10. Then: Create Jira Incident Ticket
  11. Check: Validate Jira Ticket Creation Success
  12. If no: Log Jira Creation Failures to Error Sheet

You can launch this GitHub + Telegram integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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