IT support in chat — answers from the base and tickets on their own
The helper answers employees in Telegram from a knowledge base in Supabase and opens tickets in Freshworks CRM for real problems.
- Answers from the knowledge base by meaning
- Tickets filed on their own
- The base is topped up via a form
- The bot takes the first line
Supabase Vector Store
Embeddings OpenAI
Default Data Loader
n8n Form
MCP Server
Made with Scriptera