IT support in chat — answers from the base and tickets on their own

The helper answers employees in WhatsApp Business Cloud from a knowledge base in Supabase and opens tickets in Jira Software for real problems.

Answers from the knowledge base by meaning
Tickets filed on their own
The base is topped up via a form
The bot takes the first line

Supabase Vector Store

Embeddings OpenAI

Default Data Loader

n8n Form

MCP Server

Connect Jira Software and go

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