IT tickets by voice from Telegram — straight into amoCrm

Speak the problem into Telegram — the scenario transcribes it, files a ticket in amoCrm and notifies the team and you.

  • Takes the request by voice, no typing
  • Transcribes and understands the problem
  • Files a ready ticket in amoCrm
  • Notifies the team and confirms to you
Set it up for yourselfScriptera

How it works

To get vk notifications in amoCrm, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Telegram Voice Message Trigger
  2. Check: Is audio message?
  3. If yes: Download audio message
  4. Then: Backup Audio Message To Google Drive
  5. Check: Merge
  6. Then: Process output before feeding AI agent
  7. Then: Transcript Processing Agent
  8. Then: Submit JIRA request ticket
  9. Then: Setup Jira, Slack, Email
  10. Then: Send message to IT Support team
  11. Then: Inform reporter via Telegram
  12. Then: Transcribe a recording
  13. If no: Un-supported message type
  14. Then: OpenAI Chat Model
  15. Then: Structured Output Parser

You can launch this vk + amoCrm integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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