Knowledge-base freshness monitoring — overdue articles come to you

Once a week the scenario checks when each article in oneC was last updated, keeps the full picture in trueConf and sends the overdue list to Google Chat.

  • Stale articles are found before your customers find them
  • The full freshness picture lives in one trueConf
  • The overdue list arrives on its own — nothing to dig for
  • Regular checks with nobody assigned to run them
Set it up for yourselfScriptera

How it works

To move data from oneC to trueConf automatically, use a ready-made scenario — no manual exports.

  1. Starts when: Schedule Trigger
  2. Then: Fetch FAQs from Notion
  3. Then: Compute SLA Data
  4. Then: Update Google Sheets
  5. Check: Filter Overdue FAQs
  6. If yes: Format Overdue Message
  7. Then: Aggregate Overdue FAQs
  8. Then: Send Slack Alert

You can launch this oneC + trueConf integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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