Lead response-time monitoring with alerts

Every few minutes the scenario checks the leads in a sheet for an overdue reply and sends an alert to your messenger when a deadline is breached.

  • Response time checked every few minutes
  • Breaches caught before the customer leaves
  • An alert to your messenger right away
  • No manual timing watch
Set it up for yourselfScriptera

How it works

To get Microsoft Excel 365 notifications in exolve, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Every 5 Minutes
  2. Then: Get row(s) in sheet
  3. Check: SLA Breach Check
  4. If yes: Code1
  5. Then: Send a text message

You can launch this Microsoft Excel 365 + exolve integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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