Messenger support that also books the meeting, right in the chat

The scenario answers clients in the messenger from your own documents, and when someone wants a meeting it extracts the details from the chat, checks the slot and creates the booking.

  • Answers come from your documents, not from thin air
  • It works nights and weekends — nobody waits until morning
  • Booking happens in the conversation, with no forms or links
  • Every enquiry and booking is logged to a spreadsheet
WhatsAppGoogle DocsCal
Set it upScriptera

How it works

To create WhatsApp records from Microsoft SQL without manual input, use a ready-made scenario.

  1. Starts when: When WhatsApp Message Received
  2. Then: Normalize Message Input
  3. Check: Check 24h Message Window
  4. If yes: Retrieve Company Knowledge
  5. Then: Build AI Context
  6. Then: Prepare AI Booking Prompt
  7. Then: General Support Agent
  8. Then: Compose WhatsApp Response
  9. Then: Send WhatsApp Response
  10. Then: Fetch Current Date & Time
  11. Then: Append Log to Google Sheets
  12. Then: Extract Booking Details
  13. Then: Booking Information Agent
  14. Then: Parse Booking Data
  15. Then: Normalize Date and Time
  16. Check: Check Booking Feasibility
  17. If yes: Post Cal Booking
  18. If no: Handle Booking Failure
  19. If no: Send WhatsApp Reopen Message
  20. Then: Google Chat Model (Booking)
  21. Then: Store Simple Memory
  22. Then: Google Chat Model (Support)

You can launch this Microsoft SQL + WhatsApp integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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