New calls in Twilio — Bookings in Freshworks CRM

The scenario catches new calls in Twilio and creates bookings in Freshworks CRM. Runs on its own, no manual copying.

  • After every call in Twilio, the next step is added as an event in Freshworks CRM.
  • Follow-ups don't get lost — the reminder is already in the calendar.
  • You don't set reminders after calls by hand.
TwilioFreshworks CRM

How it works

To create Freshworks CRM records from Twilio without manual input, use a ready-made scenario.

  1. Starts when: Twilio
  2. Then: Freshworks Crm

You can launch this Twilio + Freshworks CRM integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.