New comments in Jira Software — Tickets in Freshdesk

The scenario catches new comments in Jira Software and creates tickets in Freshdesk. Runs on its own, no manual copying.

  • Problem notes from Jira Software become tickets in Freshdesk.
  • Problems from comments don't hang — they get picked up.
  • You don't create tickets from notes by hand.

How it works

To create Freshdesk records from Jira Software without manual input, use a ready-made scenario.

  1. Starts when: Asana
  2. Then: Hubspot

You can launch this Jira Software + Freshdesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.