New conversations in microsoftTeams — Sending emails in Mautic
The scenario catches new conversations in microsoftTeams and sends emails in Mautic, checks a condition along the way. Runs on its own, no manual copying.
Messages from microsoftTeams go out as email via Mautic with no manual forwarding.
The right people get the alert where they read — in their inbox.
You're no longer the bridge between chat and mail.